Telecom, Inc. is a mid-size domestic contact center offering a robust suite of services to businesses ranging in size from start-up models to Fortune 500 companies. We combine our extensive experience, exceptional personnel, and leading technology when custom developing unique solutions built to generate results that exceed your expectations. We provide solutions for B2B and B2C campaigns and Telecom support services can be accessed 24/7/365.
Staff at Telecom are mature, experienced, and educated – more so than the industry norm. Our transparent approach to partnership is evident through the access we provide to all details on your program at any time, delivered by our seasoned client service experts. Telecom’s ability to pivot on a program, no matter the need, is an integral piece of our value proposition.
We offer the capacity to scale up and down quickly and provide personal attention to your program required to shift our focus as needed. We focus on providing accurate details to your customers, achieved through extensive training and quality assurance processes.
Our services are priced fairly, and we’re committed to being your most valued partner and provider. Our executive team offers a depth of experience and personal input on your program not often found when working with outsourcers. Service models exist for programs of various sizes and we’re happy to discuss new ways to deliver the results you require for a sustainable and mutually beneficial partnership.