Telecom, Inc.’s suite of Outbound Services spans the gamut of choices, including lead generation, lead qualification, appointment setting, telesales, telemarketing, surveys, and market research. Our depth of experience in managing outbound telemarketing projects for some of our nation’s most notable companies allows us to apply best practices and lessons learned to custom solutions designed to deliver goal-orientated results at a reasonable cost.
Outbound Telemarketing Services
Telecom’s Outbound Services successfully achieve program goals associated with business-to-consumer and business-to-business focused programs. All Telecom specialists work exclusively in the USA and are seasoned experts, affording us the best opportunity to apply best practices to programs and achieve your program and partnership-based goals.
We employ the latest contact center technology, including dialing systems that are compliant with federal and state regulations, which allows us to maximize contacts made and successful outcomes from our efforts. Telecom develops APIs to tie critical systems together, and we can integrate with and utilize our partner’s CRM systems and sales staff calendars. We effectively serve as your virtual inside sales department and transfer set appointments and critical opportunity details captured through our efforts to your team – quickly and accurately.
Our human and technological expertise combines systems and data providing our sales experts with prospect insight affording them the best opportunity to maximize results. Utilizing demographic information, behavioral details, and purchase history, our elevated understanding of prospects allows us to dramatically increase results on your sales-oriented and retention-based programs.
Telecom’s omnichannel technology solutions provide the necessary tools to communicate with your prospects however they prefer, providing telephone, email, chat, SMS, and social channel functions all within one system. Additionally, we add inbound options for prospects to reach our team when dialing on outbound programs, to increase contact rates.