Comprehensive Omnichannel Customer Service

Telecom, Inc.’s approach to providing exceptional results is built on a foundation of quality, transparency, integrity, and a commitment to a true partnership experience for each business. As a mid-size, domestic outsourcer, Telecom offers a robust array of omnichannel customer service options, with both inbound and outbound solutions.

Custom Solutions

Our custom-designed solutions are tailored to your specification, understanding that every program and partner we serve is unique. Telecom has been in business since 1993 and our history of experience is evident from the first point of contact when our executive team meets with yours to determine how to most effectively serve as your partner.

Omnichannel Technology

Our omnichannel customer service suite is applied to programs targeting businesses and consumers and our cutting-edge technology allows us to fulfill your technical wish list associated with your program and objectives. We service brands ranging in size from start-up models to Fortune 500 businesses, offering different solutions engineered for the needs of various sized programs. Our owner personally provides each partner with his commitment to quality and directly contributes to the success of each program we’re entrusted to provide service on.

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Contact us to learn how we can help you increase sales, optimize customer experience, and reduce your service costs.

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