Inbound

Telecom, Inc.’s comprehensive Inbound Services assure you that your customers receive the personal attention that they deserve.

We provide cost-effective inbound outsourced customer care solutions that keep up with today’s ever-changing technological advances.

Our Inbound Services are designed to handle virtually any inbound program. Some of the nation’s most respected companies rely on our wide range of customized services.

Services include:

Customer Service and Support

Technical Support

Inbound Marketing

Up Sales/Cross Sales

Help Desk

Satisfaction Surveys

Call Center Overflow

Order Taking

Sales Support

Answering Services

Whether you are looking for 24×7 comprehensive coverage or you need help with overflow during inbound traffic peaks, feel confident that we can deliver the results that you expect.

Our polite, professional agents stand ready to handle your customers’ calls, day or night, and will give your project the up-close and personal attention it deserves.

Our services are tailored to your specific business requirements and offer the flexibility needed to meet diverse customer expectations. As with all of our service offerings, Inbound Services are seamlessly integrated with our full suite of Contact Center Services, offering your customers constant access to their preferred communication channel.