Services

Telecom, Inc. will help businesses like yours reach their full marketing potential.

In the world of customer interaction, few can match the powerful combination that Telecom, Inc. offers: a blend of old-fashioned personal service with tomorrow’s technology. Our unique approach assures you of the best in customer contact solutions today.

We know that making your project a success means customizing services to match your marketing objectives. That’s why we offer a wide range of Intelligent Communications® to help businesses like yours reach their full marketing potential.

Our flexible, individualized solutions help you make the right choices for customer interaction. We help you create solutions that increase revenue, lower costs and improve customer satisfaction.

When you outsource with Telecom, Inc. you gain a strategic partner who is focused on delivering superior results and exceptional value.

Contact us to learn how our customized outsourced contact center solutions can give you the competitive advantage you need to succeed.

Inbound

We provide cost-effective outsourced customer care solutions that keep up with today’s ever-changing technological advances.

Our Inbound Services are designed to handle virtually any inbound program. Some of the nation’s most respected companies rely on our wide range of customized services.

Outbound

Telecom, Inc.’s suite of Predictive Outbound Services is a powerful tool designed to optimize each customer interaction by enhancing brand loyalty, improving customer satisfaction and exceeding business goals.

Our Outbound solutions specialize in both business-to-consumer and business-to-business teleservices programs.

Online

Quality customer service is crucial to customer loyalty in the interactive world. By choosing Telecom, Inc.’s comprehensive suite of Online Services, you can give your customers the communication solutions they need to make important buying decisions.

With our extensive array of Online solutions, you can offer customers the flexibility to contact you when and how they choose.

Self-Service

We work closely with you to develop a customized Self-Service solution that meets your specific business requirements. Self-Service can be designed as a stand-alone application or bundled with our other services to create a seamless, unified customer care experience.