outsourced customer care

About Us

Telecom, Inc. provides exceptional outsourced customer care, sales and marketing and back office support services across any combination of channels – voice, email, mobile, web and social media – giving your customers a true Omni-Channel experience without missing a beat.

INTELLIGENT COMMUNICATIONS®
FROM TELECOM, INC.

It’s the smart choice.

Our Services

Inbound outsourced customer care

Inbound

Our suite of Inbound Services can transform your customer relationships into a competitive advantage.

Outbound outsourced customer care

Outbound

Our robust suite of Outbound Services can help take your sales and marketing programs to new heights.

Online outsourced customer care

Online

Our extensive range of Online Services provides a cost-effective solution for personalized customer care.

Self-Service outsourced customer care

Self-Service

Our efficient Self-Service applications deliver an exceptional customer experience at a reduced cost.

Focus on Your Core Business,
While We Take Care of Your:

Customer Service And Support
Customer Service and Support
Telemarketing
Telemarketing
Technical Support
Inbound Marketing
Inbound Marketing
Appointment Setting
Appointment Setting
Lead Generation
Lead Generation
Sales
Sales
Market Research
Order Taking
Order Taking
Satisfaction Surveys
Satisfaction Surveys
Call Center Overflow
Call Center Overflow
Back Office Services
Back Office Services

What Our Clients Have to Say
About Our Services

Contact us to learn how we can help
you increase sales, optimize customer
experience and reduce your service costs.