Telecom, Inc. invites customers to visit their new website, which launched this month. Design elements include a customized layout, streamlined functionality, and unique details that allow the user to easily navigate through the site.
March 9, 2021 – Telecom, Inc., headquartered in Oakland, CA, is excited to announce the launch of its newly redesigned website. As a mid-size, domestic omnichannel contact center offering inbound, outbound, online and self-service solutions, Telecom, Inc. anticipates their new website will elevate their online presence and enhance their user reach.
Their new site includes an expansive array of resources for users who need contact center services, highlighting important features such as inbound and outbound services, enterprise and industry experience, service models and billing options and their unique, transparent approach to making each client campaign successful. Telcom proudly offers a partnership experience based on commitment to provide outstanding results, and the goal of their new website is to streamline each step of the process for their clients.
Responsive Design for Better User Experience
The attractive new site was developed using a conversion-oriented responsive design with imagery and navigation directing users to the most important services and resources. The new design has amplified the site’s functionality while simplifying user experience, helping visitors to navigate smoothly through Telecom’s robust collection of available solutions.
The site also includes the latest technology, making it responsive and compatible with today’s browsers and mobile devices. When viewed using a mobile device, content scales and stacks automatically, making it easy for mobile users to navigate and explore each page. The growth of mobile traffic over the past few years has made responsive design imperative to a functioning, successful website.
Telecom President and CEO Jonathan Martin said the website update couldn’t have come at a better time. “In light of the pandemic and all the changes companies have made over the last year, we’ve seen a significant uptick in customer service outsourcing,” he said. “Our new site is a clear representation of who we are and allows companies looking for a partner like Telecom, to see our strengths and benefits of partnership right away.”
The flexibility of their new responsive site allows Telecom, Inc. to do what they do best: serve industries across the nation with advanced state-of-the-art omnichannel technology and fully customizable contact center solutions to provide exceptional end results.
For more information about Telecom, Inc., please contact them online or call (800) 243-3101.