On February 8, 2023, Telecom, Inc. will celebrate 30 years in business!
A domestic-only BPO contact center, Telecom was founded in 1993 in San Francisco’s bustling downtown. In 2006, we moved our headquarters across the Bay to Oakland and today we employ team members across five states. With an early focus on outbound newspaper sales, Telecom, Inc. quickly evolved into a provider of both outbound and inbound offerings, due in part to our exceptional customer service, collaborative partnerships, customized solutions and the ability to face challenges head-on.
The call center industry has undergone some dramatic changes in the last thirty years – the rise of the world wide web, the shift from landlines to mobile phones, increased state and federal regulation, the largest technological boom in history and a pandemic stand-still, to name a few. Telecom has viewed each change as an exciting opportunity for knowledge and growth. It is one of the many reasons we continue to be recognized as a leader in our field year after year.
Telecom, Inc. would like to thank our many employees, partners and vendors who have worked alongside us and contributed to our success. We could not have reached this 30th anniversary milestone without you.