Telecom, Inc.’s Data Center provides secure, reliable access to the critical information required to offer you the exceptional service you expect.
Fully integrated with our telephony system, our Data Center provides our customer service representatives with meaningful data that allows them to continually enhance the customer experience.
Our robust and stable systems architecture is capable of scaling to meet your changing business needs. Whether your data requirements are large or small, complex or simple, Telecom, Inc. is positioned to meet your peak processing needs.
We understand that the success of your project is dependent on our ability to provide peace of mind. That’s why our Data Center employs fully redundant hardware and software systems and performs nightly on-site and offsite data backups.
Network security tools, hardware and software firewalls, password protection, and physical access limitations ensure that sensitive data remains confidential and secure.
Our data solutions deliver the right information at the right time, allowing for easy analysis and tracking of customer trends. This information makes it possible to offer you important call data to help maximize the results of each customer interaction.